Overall, I have been relatively pleased. Initial communication was a little frustrating as I was being charged for all of the time spent communicating the project initially, and then I feel I was charged again for having the exact same discussion with the programmer when the job was handed over for production.
As a general business model, I am not accustomed to being charged for discovery / planning meetings, however, the fact that my business would be handled in that manner was clearly communicated up front.
I think ultimately, the database will be a big help to us in our processes once it is finished and the bugs worked out. Current state, it is helpful but not yet the be all / end all that we would like to see it be.
I have appreciated the professionalism of the team, and Levi is great to work with.
Quality of WorkGood