Review by Christine Cheers of Jack Ward Fire Consultants

We chose to design a custom database program in order for our company to manage our client base and produce a final product that would exceed the quality and professionalism of larger organizations. With the first phone call, the staff at Extensitech asked question after question in order for them to fully understand our industry and the service we offer. The information they gathered enabled them to customize a program to meet every one of our needs and assured us that we had chosen the right partner for this project. The changes that we have seen since implementing our new program affect every one of our clients and employees. Our company now offers a consistent, quality product to every client, every time, faster than ever before. Communication between employees is more effective and our administrative workload decreased substantially. Extensitech was invaluable in helping us to reevaluate our administrative procedures. This enabled us to streamline our day to day tasks and save both time and money. From beginning to end, the Extensitech staff was an asset to this project from the original design of the program and training, to the small tweaks after implementation.

Overall Rating: 5.00

I would recommend Extensitech, Inc. again We recommend Extensitech, Inc.

Initial Phase5

CommunicationExcellent

ProfessionalismExcellent

ComprehensionExcellent

DeliverablesExcellent

Project Core5

CommunicationExcellent

Quality of WorkExcellent

Time ManagementExcellent

ProfessionalismExcellent

Post Project5

TrainingExcellent

SupportExcellent

Benefits5

ProductivityIncredibly

WorkflowIncredibly

Saved TimeIncredibly